Privacy policy
This Privacy Policy applies to all personal information collected by SyncPro Pty Ltd, trading as Sydney Property Compliance.
What is "personal information"?
The Privacy Act 1988 (Cth) defines "personal information" as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether it is recorded in a material form or not. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as personal information and will not be subject to this policy.
What information do we collect?
The personal information we collect depends on how you use our website and services. It may include your name, property addresses and contact details.
How we collect your personal information
We collect personal information whenever you enter it into our website or portal. We also use cookies that tell us when you use the website and help customise your experience. As a general rule, it is not possible to identify you personally from our use of cookies.
Purpose of collection
We collect personal information to provide you with the best service experience possible. We disclose personal information only to service providers who assist us in operating the website and delivering services. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
By using our website, you consent to receiving direct marketing material. We will only use your personal information for this purpose if we collected it directly from you and the material is of a type you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing. All direct marketing material includes a simple means to opt out.
Access and correction
Australian Privacy Principle 12 permits you to access the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information, subject to certain exceptions. To request access, contact us as set out below.
Complaints
If you have a complaint about how we handle your personal information, contact us as set out below. Complaints are considered by Steven Hewlett and we may seek further information to clarify your concerns. If we agree your complaint is well founded we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.
Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you expressly request it. In that case the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information.